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FREQUENTLY ASKED QUESTIONS

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Still have questions? email info@twotreesescape.com

 

WHAT IS AN "ESCAPE ROOM"?

An escape room is an immersive, physical adventure game where players solve a series of puzzles and riddles by gathering clues, hints, and hidden objects in order to solve an objective in under 60 minutes.

WILL I ACTUALLY BE LOCKED INSIDE OF A ROOM?

No. You will never actually be trapped in any of our rooms. All games include a lit emergency exit and are compliant with building and safety and fire codes.

IS IT SCARY? ARE THERE ACTORS INSIDE THE ROOM?

Escape rooms are not inherently scary, it all depends on the theme. Some rooms may have a scary theme and we intend on it being a bit scary. Other rooms are more whimsical. There are no actors in the rooms and you are never in any real danger. If you are concerned about a horror themed room we also provide more family friendly options. Please contact us if you'd like further information.

WHAT IS THE PRICE?

The price for 1 hour in our immersively designed rooms full of puzzles and games is $33 per person. Contact us ahead of time to discuss large party and Corporate team building discounts.

ARE ALL ROOMS SUITABLE FOR CHILDREN?

Under age of 10 are not recommended, but please call with any questions or concerns. Children 13 and under need a parent present at all times inside the room. Check that your game is a family friendly theme before booking.

WHAT TIME SHOULD I ARRIVE?

Please show up 15 minutes prior to the start of your adventure to allow for a short briefing and questions. As all rooms are allotted one full hour of time, the timer will start promptly as scheduled. Late arrivals will result in less time to complete your experience.

WILL I BE IN A ROOM WITH PEOPLE I DON’T KNOW?

If you do not book all available spots for a session, it is possible that other small groups will book the room with you. If you would like to ensure a private room and your party is larger than 6 you can contact us ahead of time and we will close the remaining spots in the room. If your party is less than 6, you may purchase the remailing spots for $15 to make up the difference for a private game.

CAN YOU ACCOMMODATE GROUPS LARGER THAN THE LISTED AMOUNT?

Yes! We recommend group size for the best experience, however, if you would like to add more people to your group please contact us ahead and we can accommodate.

CAN YOU ACCOMMODATE PARTIES OR CORPORATE EVENTS?

Yes! We have a large spacious lobby with plenty of space to spread out. You may bring food, catering lunch, or birthday cake inside the lobby, however we ask you do not bring anything inside the rooms.

WHAT ARE YOUR HOURS?

We do not have set hours at this time. Our staff is frequently on site, building our next rooms, monitoring current games, and improving our work space. When we are available to accommodate walk-in games, we have multiple open signs viewable by the street or parking lot. We suggest you secure your spot at minimum 1 hr in advance by booking online.